You can make an appointment in the following ways:
- Booking an appointment online via the ink at the top of this page – you will need to be registered for our online services.
- Completing the 'Make an appointment' form below
- Calling the practice on 01902 667949
You will be able to book on the day and up to four weeks in advance.
If you require an urgent appointment please call the practice at 8am and our reception team will try to accomodate your request where possible.
Your doctor will be happy to provide you with telephone consultation. For this you will need to contact the practice who will arrange a dedicated time and telephone number.
GP Extended Hours
Extended hours are available in our local area which gives you the opportunity to see a GP or a nurse out of our core hours. There will be appointments available at:
- The Ridgeway Surgery
- Northway Medical Practice
- Woodsetton Medical Centre
- Coseley Medical Centre
- Lower Gornal Medical Practice
- Castle Meadows Surgery
The appointments will rotate around these practices during the week.
The extended hours appointment times are Monday to Friday 6.30pm – 8:00pm, Saturday 9:00am -12:00pm and Sunday 9:00am – 11:00pm.
To arrange an appointment call the surgery.
To cancel your extended hours appointment outside normal working hours, please phone 07597 974158. Please note, this phone number will only be used during extended hours for the sole purpose of cancelling extended hours appointments.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect if you do need a home visit, you can help us by calling reception before 11:00am. Home visits are usually done at the end of morning surgery unless very urgent.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancelling or changing an appointment
Due to an increase in the number of wasted appointments through patient’s failing to attend without informing the surgery, it has become necessary to implement the following policy:
- If you fail to attend for 3 continuous appointments, you will be contacted and if this continues, you may be removed from this practice list and have to find an alternative doctor
- If you cannot attend your appointments for any reason please let us know as soon as possible, we can then offer the appointment to someone else
You can cancel or change an appointment by calling the practice on 01902 667949.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs
- If you need a chaperone
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.
View our private medical examination prices.
Black Country Integrated Care Board
NHS Black Country ICB is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall and Wolverhampton.
NHS Black Country ICB, Civic Centre, St Peters Square, Wolverhampton, WV1 1SH